Free adult chat bots
The bots were essentially Ashley Madison’s sales force.
Men who signed up for a free account would be immediately contacted by a bot posing as an interested woman, but would have to buy credits from the site to reply.
In a statement last week, Ashley Madison parent company Avid Life Media confirmed long-circulating suspicions that it used ‘bots’ to give users the impression that the site had more female users than it actually did.
Now, retailers are looking to another digital tool to win your money and your loyalty: an army of chatbots.
Chatbots — the name for robots that simulate human conversation — have been thrust into the spotlight in recent weeks amid a flurry of new experiments in how they might be used to shape the future of shopping.
Annalee Newitz, a reporter who helped expose the site’s use of bots, also uncovered internal documents showing that 80% of initial purchases on Ashley Madison were by a male user trying to communicate with a bot.
Meanwhile, CNN Money reports that customers who disputed charges from the site were told that records of their activity would be mailed to their home, essentially a threat to expose them to spouses and families.